Hassle-Free Return Policy

If you find that your bicycle or accessory isn’t right for you, feel free to contact us within 3 to 7 days of receiving it. We’re happy to help you with a smooth return process.

Return notes:

• The product must be unused and include all original packaging and accessories;

• Please contact our customer support team to submit your return request — we’ll guide you through the process;

• After we receive and verify the returned item, we will issue your refund within 7 business days;

• For returns not related to product defects, the buyer will be responsible for return shipping costs.

We aim to make every shopping experience enjoyable — thank you for choosing us!